I have partnered with Mentaya to help clients use their out-of-network benefits to save money on therapy. Use this tool below to see if you qualify for reimbursement for my services.
Please feel free to call or text (480-712-9799) or email (chanelle@nourishedheartcounseling.com) if you have any additional questions!
At the moment, no. Though, if your insurance policy has out-of-network benefits, I can provide you a superbill for our sessions for possible reimbursement directly from them.
If submitting paperwork is not your thing, you can seek reimbursement through a company I've partnered with - Mentaya. They submit the superbill on your behalf, make all the phone calls to insurance about your claim for you, and help you sort through potential denials.
Feel free to check out your out-of-network benefits here: https://mentaya.co/checkbenefits/nhcw
Basically, a superbill is a specialized receipt that you can submit to your insurance when you are trying to access your out-of-network benefits. Some people get reimbursed 80%. Some people do not get reimbursed at all, so it is important to call your insurance beforehand to check what your specific policy allows for.
Once you confirm that you have out-of-network benefits with your policy, I will collect the full, self-pay session fee from you at the end of our session. From there, you can either submit your superbill on your own (usually you upload it to your insurance portal online) or opt-in to using a third party company I am partnered with to submit superbills on your behalf - Mentaya.
Feel free to check out your out-of-network benefits here: https://mentaya.co/checkbenefits/nhcw
Don't forget, you can use your HSA or FSA card for services to help cover session costs while you wait for your reimbursement!
Mentaya is a service I am partnered with that streamlines getting reimbursed for your therapy sessions through out-of-network benefits.
See if you qualify: https://mentaya.co/checkbenefits/nhcw
Mentaya is perfect if you:
• Have out-of-network benefits
• Feel overwhelmed by superbills and insurance
• Have submitted superbills but failed to get any reimbursement
• Simply want to skip the hassle of paperwork!
Here's how it works:
1. Sign up for Mentaya: https://mentaya.co/inviteclient/nhcw
2. Our practice will enter your sessions into the platform.
3. Mentaya submits the claim and handles any insurance follow-up.
4. You get reimbursed by insurance!
Mentaya charges a 5% fee per claim, which includes handling any paperwork required,
dealing with denials, and calling insurance companies.
It's risk-free: They guarantee claims are successfully submitted, or a full refund of their fees.
You can always use this free benefits checker (https://mentaya.co/checkbenefits/nhcw) to find out more about your out-of-network coverage. However, speaking directly with your insurance company is always going to be the most accurate answer.
Using the Member Services phone number on the back of your insurance card, I would recommend asking the following questions:
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